Release Care
Keep releases fast without hiring for upkeep.
After the build, someone has to upgrade, patch and fix the pipelines. Release Care does it for a fixed monthly fee, reports the numbers every month, and hands everything back in the month you want to own it.
Who it's for
Teams after a Self-Service Release Build, or after a Release Bottleneck Review of pipelines someone else built.
Two tiers
From
€2,500
a month, ex VAT
| Release Care | Release Care Plus | |
|---|---|---|
| Price a month, Benelux | EUR 2,500 | EUR 4,900 |
| Price a month, North America | USD 2,900 | USD 5,600 |
| Release flows covered | Up to 2 | Up to 6 |
| Tool and runner upgrades, security patches, dependency updates | Included | Included |
| First response when a pipeline breaks | Next business day | Within 4 business hours |
| Monthly report and review | Included | Included |
| Quarterly review with you | Included | Included |
| One improvement a month, agreed in writing, up to 2 days of work | No | Included |
| New teams onboarded | No | One a quarter |
Business hours are 09:00 to 17:00 CET, or an agreed overlap window for North America. The monthly report covers deploys, lead time, failed releases, recovery time, upkeep done and improvements shipped.
Terms
The first three months are fixed, then it runs monthly with 30 days' notice.
Invoiced on the last business day of the month.
Care Plus: an improvement counts as shipped when it is merged, or when it is delivered and left unreviewed for 5 business days. If a month's improvement misses for reasons on our side, that month is billed at the Release Care price.
Leave any month after the first three and you get a handover session and current documentation at no charge.
Not included: 24/7 on-call, new release flows (priced as a Build), application code, infrastructure outside the pipelines.
Talk to the engineer
"As an engineer, I know the challenges in software delivery from both business and technical views."
